BLUE HERUKA SHIPPING/RETURNS POLICIES
Blue Heruka ships across the globe! We are proud to be based in Canada but are motivated to make Blue Heruka jewelry available internationally. If your country is not included on the list of available countries at checkout, please email us at firstname.lastname@example.org and we will be sure to add an associated flat shipping rate to our site just for you!
Returns are only accepted for up to 10 days after the original purchase date for defective items only ordered from soulsurvivorsbodyart.com directly. All products purchased from one of our stores must be returned directly to them and follow their return and exchange policy.
No exchanges or refunds are available for any body jewelry purchased through Blue Heruka on the Soul Survivors web store.
To initiate a return for a defective piece of jewelry email email@example.com and address your concerns from there. A photo must be provided of the defect in the email.
To complete your return, we require a receipt or proof of purchase. Refunded amounts may take up to 5 business days to appear on your credit card statement.
To return your product, you should mail your product to:
118-B Osborne St
Winnipeg, Manitoba, Canada
All Blue Heruka jewelry orders are shipped with Canada Post. Orders of 1-4 pieces of the Blue Heruka gold and silver jewelry are eligible for $10 Canada-wide shipping - standard.